4 Steps to Achieving a Breakthrough Result in Your Work
Dave Grissen, President of Marriott International told a group of hotel managers:
“I’ll let you in on a little secret. If you always want to have a job at Marriott, take care of the whirlwind (day-to-day). But if you want to get promoted, you have to drive results.
We’re all used to the whirlwind, the daily grind of our normal jobs. But how do you achieve a breakthrough?
There’s a clear recipe for this success that 70,000 of Marriott’s staff were trained to use, called:
The 4 Disciplines of Execution
What are they?
Step 1: Set your WIG (Wildly Important Goal)
A WIG sets a singular focus with specific measurable within a certain time and is a lag measure.
A bad WIG: 1958 NASA’s goal was “The expansion of human knowledge of phenomena in the atmosphere and space.” How do you know you succeeded? Who is the judge?
A good WIG: In 1961 President Kennedy said: “Land a man on the moon and return him safely to the earth before this decade is out.” Clear and timebound. Moves the needle on space exploration.
Step 2: Establish your Lead Measures
Lead measures are influenceable by the team and point toward success.
A bad lead measure is to: eat healthily. This is influenceable, but not measurable.
A good lead measure is to: eat unprocessed foods, no more than 2200 calories per day for the next 30 days. This is influenceable, measurable and moves you toward your lag measure or the WIG.
Step 3: Use a Compelling Scoreboard
How do you know you are winning the game? You check the scoreboard.
A bad scoreboard: lacks a visual component and difficult to update. Contains too many status updates.
A good scoreboard: Instantly visual and tracks 1 single metric.
Step 4: Cadence of accountability.
You need a regularly check-in on progress.
Without it, scoreboards don’t get updated and plans fall apart and people return to their daily whirlwind, with no progress toward the WIG.
Choosing your WIG: What 1 breakthrough, if achieved, would move the needle for your organization this year?
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